Privacy Policy

The personal data of customers of Phonesty GmbH are treatedc confidentially and are only processed lawfully and fairly within the scope allowed by the applicable data protection laws and regulations.

The data is electronically processed.

Phonesty ensures by using adequate technical or organizational measures the appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage.

Phonesty GmbH never transfers personal data to third parties except when it's legally dictated following all legal requirements.

Phonesty does not process personal data for automated decisionmaking or profiling.

Only data is stored and processed which is necessary for the fulfillment of the contract or for compliance with legal obligations.

Personal data is only stored and processed within the scope of the following laws and regulations: §89 of the Telecommunications Act, §5(1) and §6(1) of the Telecommunications Data Protection Regulation and §5 and §6 of the Tele-Services Data Protection Act.

The following data is collected at registration and stored as long as the Phonesty membership exists. The data is necessary for billing and for communication with the Customer.

After timely cancellation all personal data is deleted unless other laws or regulation dictate further storage of the data.

Call data is stored within the storage period stipulated by law unless the customer expressly requests deletion of the Customer's data in writing.

The following data is stored.

Call data is automatically deleted after 3 months.

Cookies: Phonesty does not store cookies when visiting the public Phonesty webpages. For the member area cookies are stored for authentication. When logging out the cookies are deleted.

The following cookies are used.

You have the right to request information about, access to and rectification or erasure of your personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability. If you want to execute any of these rights please send an e-mail to support@phonesty.com.

There is a right to lodge a complaint with Bundesnetzaagentur.

Data protection official is Florian Trinkwalder (Contact: support@phonesty.com).

Note regarding Commissioned Data Processing: All data collected by Phonesty is used to provide services as a telecommunications provider and is protected by the "Telekommunikationsgesetz" (telecommunications act) and the "Fernmeldegeheimnis" (telecommunications secrecy). A separate agreement for Commissioned Data Processing is not necessary.